Support for multiple requests and chats at the same time
Your representatives can hold on-line chats with multiple users at the same time
Visitor Tracking
Track your site visitors in real-time, know who's on your site and doing what and for how long. Now you can even track pages by department (set which department tracks which pages).
Invite your visitors to chat and proactively provide support.
25-Sep-2008 Helpful information
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Online Documentation
Information on how to use the system as a Operator.